About Our Company

Your Dependable, Trustworthy Plumbing & HVAC Expert

Since 1944, Potter Heating and Air Conditioning & Perrone Plumbing has been serving the Syracuse area with exceptional heating, cooling, and plumbing services. For over 80 years, we've been the trusted choice for homeowners, commercial facilities, and institutional clients throughout Central New York.

Our Heritage

Founded in 1944, Potter Heating and Air Conditioning & Perrone Plumbing has been a cornerstone of the Syracuse community for more than eight decades. What started as a family business has grown into a full-service HVAC and plumbing provider known for reliability, integrity, and outstanding customer service.

We're not just a residential contractor. We proudly serve residential customers, commercial facilities, and institutional clients throughout Central New York with the same commitment to excellence that has defined us since our founding.

Our Commitment

Local Expertise: 80+ years serving Syracuse and surrounding communities.
Transparent Pricing: Clear estimates and options before any work begins.
24/7 Emergency Response: Heating emergencies don't wait—neither do we.
Licensed & Insured: Full credentials and protection for every project.
Flexible Financing: GreenSky financing available for qualifying projects.
Expert Team: Certified technicians with extensive field experience.

Leadership

Suzanne Kondra-DeFuria

President, Potter Heating & Air Conditioning-Perrone Plumbing

Suzanne brings decades of experience and a deep commitment to customer service. Under her leadership, Potter-Perrone continues to uphold the values of integrity and excellence that have defined the company since its founding in 1944.

Suzanne is dedicated to ensuring every customer receives the professional, respectful service that sets Potter-Perrone apart in the Syracuse area.

Our Values

Trustworthiness: Your confidence in our work is earned daily.
Expertise: Certified technicians with deep system knowledge.
Respect: Clean, courteous service in your home or facility.
Transparency: No surprises—only clear communication and fair pricing.
Dependability: We show up on time and finish the job right.

Our Service Categories

Residential Services

Gas furnaces, hot water heating, radiant heat systems, air conditioning, air quality solutions, and comprehensive plumbing support for homeowners.

Commercial Services

Specialized HVAC and plumbing services for commercial facilities, including maintenance, repair, and system upgrades.

Institutional/Federal Services

Government and institutional accounts receive dedicated support, compliance documentation, and coordinated project management.

Get In Touch

Potter Heating & Air Conditioning-Perrone Plumbing

4004 New Ct Ave
Syracuse, NY 13206

Phone: (315) 472-3557
Fax: (315) 437-9128
Email: service@potter-perrone.com

Hours & Emergency Service

Monday - Saturday: 7:00 AM - 8:00 PM
24/7 Emergency Dispatch: Available for urgent heating, cooling, and plumbing emergencies.

Don't let an HVAC or plumbing emergency wait. Call (315) 472-3557 anytime for immediate assistance.

Call Emergency Dispatch